My Resume
Career Objective
To combine my writing skills and engineering experience in a technical publications role
Education
BA in Technical Communication & Professional Writing (4.0GPA)
2019
Metropolitan State University
Associate in Arts degree (4.0 GPA)
2012
Inver Hills Community College
Electronics Technology Certificate
1981
Hennepin Technical College
Academic Awards
Phi Theta Kappa Honor Society
2011
Professional Experience
Collins Aerospace (Sensors & Fire Protection, Burnsville, MN and Wilson, NC)
Technical Publications Configuration & Distribution Analyst
2018-Present
Shepherded publication review process flow through EPEC PLM
Managed CMM and SB backlog of 260 in-process documents
Published approved documents and metadata to customer portal
Vetted customer entitlement to pubs library of 2000 pubs and mediated access
Collaborated closely with team of writers in India
Mentored colleagues in US and India on EPEC PLM application and process
Created and adopted new and hybrid processes to support UTC-Collins integration
Wrote service bulletins and service-information letters
Manufacturing Engineer for six repair station product lines
2013-2018
Reviewed and validated hundreds of CMM and SB documents
Led lean events to streamline and improve processes by 67%
Collaborated with foreign counterparts in India
Analyzed product failure trends and presented results
Led team in creation of CMM/SB eLearning module
Technical Writer and Manufacturing Engineer for OEM
2006-2013
Created manufacturing and test processes for regional jets, helicopters
Performed root-cause failure analysis on aerospace products
Electronics Design Technician
1981-2006
Performed EMI tests, built breadboards, debugged prototype circuits
Personal Strengths
Extensive technical background
Strong communication skills
Accomplished technical writing skills
Lifelong learner
Organized and self-driven
Proven leader
Results-oriented
Software Strengths
Adobe Creative Suite, Captivate, Pro
EPEC PLM, SAP, MS Office
HTML5, CSS3, JavaScript, Aptana Studio 3
LabVIEW, Excel macros